Accurate and complete documentation are crucial in the sense that they motivate the employees. It helps the employees to know their weaknesses and where to improve. Thus, this will help the org. to increase in productivity levels.
They also help the org. to avoid losing potential and skilled staff. On top, it is very important when it concerns in prosecuting process and action to be taken against employees. There must be genuine facts/evidence against the targeting employee. Therefore, documentation will demonstrate that things have been done professionally and efficiently.